TOP 5 SOCIAL MEDIA TRENDS OF 2010

Location Based Social Networking

Check out “checking in.” With the advent of smart mobile devices that are GPS-enabled (“location aware”), a whole new class of social networking tools have arose.

Social Gaming and Virtual Goods
Zynga, the maker of the popular Farmville and Mafia Wars software games, is expected to surpass $400 million in revenues in 2010 — up from an estimated $200 million in 2009.

Group Buying
Three years ago, Groupon did not exist. Today, it is a 3,000-person organization with a presence in more than 50 cities around the globe that Google is slated to buy for as much as $6 billion and spawned over 100 competitors.

Facebook domination
In 2010, Facebook users topped 500 million, greater than the population of the many countries combined. Their 2010 release of the Open Graph that allowed users to “like” products, Web pages, and blog posts across the Internet solidified their omnipresence.

Mobile First
According to the Pew Research Center, use of mobile phones for “non-voice” purposes has “grown dramatically” over the last year and more than half (55 percent) of mobile phone users go online from their mobile phone on a daily basis.

source: http://www.kctv5.com/news/26188278/detail.html

SOCIAL MEDIA Related Articles:

Stanford Professor Uses Social Media To Draw Marrow Donors
“When you learn about something from your friends or people you trust through email or Facebook, it’s much more persuasive than a message coming from a corporation or someone you don’t know,” said Aaker, who teaches at Stanford’s Graduate School of Business.

Aaker is now working with students from Stanford’s Haas Center for Public Service, using social media to get 100,000 people signed up with the national bone marrow registry.

Aaker got the idea from her former student Robert Chatwani, who used social media to find a bone marrow match for his friend, Sameer Bhatia. Bhatia had a 1 in 20,000 chance of finding a donor.

source: http://paloalto.patch.com/articles/stanford-professor-uses-social-media-to-draw-marrow-donors

How Travelers Use Social Media
A survey conducted by StudyLogic for Sheraton Hotels & Resorts examined attitudes toward social media for business and travel use and found that 72.7% of US social network users accessed the sites at least daily while they were traveling. Young adults ages 25 to 34 checked social sites most often, with nearly a third using them multiple times an hour.

Social media use should mirror face-to-face patient dealings
o help walk that fine line, the American Medical Association recently enacted policy that provides physicians with guidance on social media conduct. The recommendations were approved during the AMA House of Delegates Interim Meeting in November.

With 500 million users worldwide on Facebook, for example, social media can be a great way to meet your patients and colleagues where they already are, and to spread messages about yourself, your practice and the health issues you care about.

source: http://www.ama-assn.org/amednews/2010/12/20/edsa1220.htm

7 Ways to Use Social Media to Generate Qualified Leads

1. If Twitter is your social media drug of choice, be everywhere all the time by using hashtags and schedulers

Hashtags: If your event budget has taken a nosedive like many others, use the advanced search feature on Twitter to research what events your competitors and/or prospects will be attending. Be careful not to blast the conference hashtag with commercials but instead post insightful responses and informative resources for the hashtag followers. The idea here is to put yourself in front of a captive audience and drive qualified traffic by sharing thought leadership and educational assets.

Schedulers: In the “How to grow your Twitter following” post, research shows that a vibrant Twitter account updates more than 20 times a day. As a B2B marketer, be direct (use @ replies) and establish yourself as the subject-matter expert in your field (i.e., share educational articles and links in between your branded tweets). To update your timeline about once every hour, try using a free scheduler like Twuffer, SocialOomph, HootSuite, or TweetDeck.

Also monitor Twitter for customer care inquiries and negative sentiment directed towards your competition. If someone is having an issue with your competitor’s product, this is a good time to step in and showcase your differentiators.

Participate in industry Tweetchats. This is a great way to directly engage with prospects, potential partners, and other thought leaders by asking and answering questions related to a certain topic. For a Tweetchat directory listing, start at Twitdom.com. One of its Twitter application directories—“What the Hashtag?”—is a user-editable encyclopedia for hashtags found on Twitter.

2. Use the advanced search feature on LinkedIn to find prospects that fit your buyer persona.

First research the connects and then outreach in a non-aggressive manner, offering your expertise around a specific business challenge of theirs you may have uncovered.

While on LinkedIn, establish yourself as a thought leader by answering user questions. If prospects know you are willing to answer inquiries from the general public, they may be willing to ask you questions directly—which may open up a selling opportunity.

Join a few LinkedIn Groups specific to your industry. These groups help you keep your pulse on the marketplace and in touch with people who share your interests (i.e., who could also benefit from your solution).

3. Use Facebook to establish the culture of your brand

4. Mobile: Use SMS short codes (EX: Text “ELAvate” to 247365) to give prospects a green way to opt-in for additional content. Use it as another touch point and reason to push out differentiators about your brand.

5. YouTube: Increase your search engine ranking + brand awareness online by tagging your videos appropriately. Try connecting your corporate videos to topic-specific landing pages, especially since YouTube is the #2 search engine.

6. Leverage the WOM value on social bookmarking sites like Digg and Delicious

7. Online Community and Chat

Source: http://blogs.imediaconnection.com/blog/2010/10/26/how-to-use-social-media-to-generate-b2b-leads/

B2B social media is no longer a “nice to know”, it’s a “need to know”.

A thoughtful, well-executed B2B social media strategy can deliver a number of benefits, such as social proof — extracting external measures of your firm’s, or industry’s, image or success from social network platforms. It can provide significant exposure, engaging you and your audience with the credible transparency of millions of grass roots conversations. Meanwhile, paid and sponsored advertising on these sites can be highly targeted to your consumers. And the functions that drive inbound marketing results, such as search engine optimization or SEO, are distinctly accelerated by the professional use of social media.

To get started, make sure your business clearly outlines its social media goals. These may include revenue, membership, reputation, market share, or other objectives. Once identified,

* Content is always king, especially online; determine how relevant, engaging information will be consistently acquired and generated by your team.

* It’s not expensive to do right but it’s also not free; dedicate the adequate resources and appropriate people to maintain your site and manage your social network interactions at a high standard.

* Decide which online channels will most effectively reach your audience.

* Technology is the gateway; ensure that you have a robust, effective and well-written Web site that supports and enhances your social media strategy.

* Make return on investment a key metric; fully integrate your social media efforts into your sales, growth, and customer relationship management initiatives.

For B2B marketing, social media is no longer a “nice to know,” it’s a “need to know.” Properly designed, well managed, and creatively applied, social media can make a discernible impact on your business goals. It can also serve as a fast and effective tool in responding to diverse crises, handling employee or labor issues, addressing fast-moving investor issues, and quickly adapting to sudden changes in buyer and stakeholder demographics.

Carefully evaluate the potential for B2B social media as an essential element of your company’s strategic marketing program. It will prove to be a seductive, but sustainable, strategy that will keep you from drifting aimlessly in a sea of competition.

Kevin Stickney is a founder of Calypso Communications. He can be reached at KStickney@Calypsocom.com and 431-0816.

[Free Download] The WebCertain Search And Social Report 2010

The WebCertain Search and Social Report
WebCertain’s Global Search and Social Report is designed to give a brief overview of search and social media activity around the world.
It does not cover every country active on the internet, nor does it delve deeply into online behaviour in each market, however it highlights the key search engines and social media properties marketers should be aware of in different countries and gives an insight into what is important to internet users in those markets.

The WebCertain Search and Social Report is available to download for free and will have new markets added in the coming months.

Currently the report covers Brazil, Czech Republic, China, Denmark, Finland, France, Germany, India, Italy, Japan, Mexico, The Netherlands, Norway, Portugal, Russia, Slovakia, South Korea, Spain, Sweden, UK and USA.

Brazil
Population: 201, 103, 330
Est. Internet Users: 75, 943,600
Internet Penetration: 37.8%
Languages: Brazilian Portuguese

Czech Republic
Population: 10.7 million
Est. Internet Users: 5.1 million
Internet Penetration: 48.1%
Language: Czech

China
Population: 1.3 Billion
Est. Internet Users: 404 million
Internet Penetration: 28.9%
Languages: Mandarin, Wu,
Cantonese, Min Xiang, Hakka, Gan

Baidu is by far the dominant search engine in China. The main development in China this year has been Google’s withdrawal from he country, due to the government’s strict censorship policies. Chinese users are still able to access Chinese content from Google’s Hong Kong page, however they are no longer automatically redirected there directly from Google.cn.
Baidu – 64.0%
Google – 30.9%
Sogou – 0.7%

Kaixin001 – 38.5%
Xing – 17.80%
51.com – 17.12%

Denmark
Population: 5.5 million
Est. Internet Users: 4.6 million
Internet Penetration: 84.2%
Language: Danish

Google – 80%
MSN – 5%
Jubii – 7%
Eniro – 5%
Other 3%

Finland
Population: 5.3 million
Est. Internet Users: 3.6 million
Internet Penetration: 83.5%
Languages: Finnish, Swedish

France
Population: 64.3 million
Est. Internet Users: 42.3 million
Internet Penetration: 60.4%
Languages: French

Google – 89.5%
Bing – 2.8%
Yahoo – 2.5%

Germany
Population: 82 million
Est. Internet Users: 55.5 million
Internet Penetration: 67.7%
Language: German

The dominant search engine in Germany is Google, with 89% market share. The local portal t-online and Yahoo!
have a market share of 2% each. Various lesser-known search engines are available.

Germany is the third largest social networking market in the world, trailing only the US and China.

Many German users have concerns over privacy on Facebook and German officials have recently begun legal proceedings against Facebook over its use of personal data.

India
Population: 1, 173,108,018
Est. Internet Users: 81,000,000
Internet Penetration: 6.9%
Official Languages: Hindi, English

Google is the most popular search engine in India – it offers its interface in English, Hindi, Bengali, Telugu, Marathi and Tamil.
Yahoo! and Bing have a very small share, and Indian portal Rediff is also popular among Indian users.

For the first time, Facebook has overtaken Google owned Orkut as the most popular social network in India. Orkut has been the market leader in India for many years and has around 19 million users.

Italy
Population: 60 million
Est. Internet Users: 30 million
Internet Penetration: 47.3%
Language: Italian

Japan
Population: 127.4 million
Est. Internet Users: 90 million
Internet Penetration: 75%
Language: Japanese

Yahoo! – 56.2%
Google – 31.3%
Biglobe – 3.8%

The most popular social media site in Japan is Mixi, which has about 13 million registered users. Other mportant social networking sites are GREE with 6 million users and Mobage-Town, which is a mobile-only social network and attracts users by offering free games.

Mexico
Population: 111.2 million
Est. Internet Users: 30.6 million
Internet Penetration: 27.2%
Language: Spanish

The Netherlands
Population: 16,783,092
Est. Internet Users: 13,791,800
Internet Penetration: 82.9 %
Language: Dutch

Norway
Population: 4.8 million
Est. Internet Users: 4.2 million
Internet Penetration: 90.9%
Language: Norwegian, Finnish,
Sami

Portugal
Population: 10.5 million
Est. Internet Users: 5.7 million
Internet Penetration: 48.1 %
Language: Portuguese

Russia
Population: 139.4 million
Est. Internet Users: 59.7 million
Internet Penetration: 42.8%
Language: Russian

Yandex is the most widely used search engine in Russia with 68% of the market share.

Russian users prefer local social networks -Vkontake is the most popular with around 88 million users,

Slovakia
Population: 5, 470,306
Est. Internet Users: 4,063,600
Internet Penetration: 74.3%
Language: Slovak

South Korea
Population: 48.6 million
Est. Internet Users: 39.4 million
Internet Penetration: 81.1%
Language: Korean

The Korean search engine market is special in that there are three local sites that are far ahead of Google, Naver (62% market share), Daum (21%) and Nate (10%).

Spain
Population: 46.7 million
Est. Internet Users: 24 million
Internet Penetration: 78%
Language: Spanish

Sweden
Population: 9.3 million
Est. Internet Users: 8 million
Internet Penetration: 89.2%
Language: Swedish

UK
Population: 61,792,000
Est. Internet Users: 46, 683,900
Internet Penetration: 67.7%
Language: English

USA
Population: 310,232,863
Est. Internet Users: 239,893,600
Internet Penetration: 77.3%
Languages: American English,
Spanish

Google remains the market leader in the USA, however both Yahoo! and Bing have a greater share than in other markets.
Google still accounts for over 70% of all searches, with Yahoo claiming 14.43% of the market and Bing 9.86%. Ask and AOL Search held a small portion of the market, 2.32% and 1.19% respectively.

Facebook is now the most visited website in the USA,YouTube is the second most visited social media site,Twitter is also hugely popular in the US,